1. AS9100 certification
Cirris has been ISO 9001-compliant since 1995, and they get audited every year to make sure they remain compliant. As the company began getting more involved in aerospace, they decided to aim for AS9100 certification, which covers quality system requirements and specifies additional requirements for the quality system of the aerospace industry.
“It doubles the requirements of ISO,” Vought says. “The requirements are a lot more stringent.”
With Qualio in place, achieving AS9100 certification was a breeze.
Whereas the process usually takes years to complete, “we did it in six months,” Vought explains. “We were pretty proud of that.”
With Qualio, Cirris is in a permanent state of audit-readiness. Everything the team does is documented within the system, so auditors have an easy-to-follow trail should they need to poke around.
“My job got really, really easy,” Vought says with a laugh. “I can’t even change a word anymore with it being documented.”
Thanks to Qualio, passing an audit has never been easier for Cirris.
“The auditor comes in, looks at the documentation, sees how it works and how everything is documented so nicely inside Qualio, and there’s no question,” Vought says. “We just move on to the next step.”
3. A single source of truth
Qualio gives Cirris a single source of truth for all of its documentation, corrective actions, forms for purchasing, supplier evaluation, and supplier questionnaires, among other data. As a result, the Cirris team always knows where to look to find the information they need to do their jobs.
4. Quick implementation
Vought was able to implement Qualio in four short weeks. The experience was painless — in large part because of that single source of truth. “When the auditor came in, we were ready, and it was a smooth transition,” Vought continues.
5. No learning curve
After the rapid rollout, the Cirris team was able to get up and running quickly, with virtually no learning curve. Vought believes that this is due to the platform’s intuitive, user-friendly design and also because they were able to build the forms in a way that simulated what the older forms looked like.
“I could take what we had and tweak it to look like what we were doing already,” Vought explains. “That way, people didn’t have to go through any drastic changes. The steps were all the same.”
6. Top-notch customer support
When it comes with using any new piece of software, you’re bound to run into issues sooner or later. Thanks to Qualio’s best-in-class customer support team, none of those issues ever held the Cirris team back.
“I could type in a question to Qualio and get a phone call within minutes: ‘Gene, here I am, here’s your answer,’” Vought continues. “The help was amazing.”
Cirris currently has 15 users in Qualio. Due to the success they’ve had with the eQMS, Vought hopes that number will continue to increase as the company moves further into the future.