Qualio gave eClinical Solutions an integrated, high-quality approach they can stand behind.
The team face over 50 audits a year from customers, as well as ad hoc quality information requests from customers and prospects.
Sharing access to their old QMS was a complex process of shared logins and SSO quirks. They can now offer instant access to a Qualio library of 325 controlled documents, confident in the system's availability and ease of use.
Acceleration of document access, training and event close-out time have all allowed the company to grow into a stronger, sharper quality approach.
Best of all, that more efficient quality system pays for itself: the team estimate 3 or 4 FTE salaries have been mitigated by their Qualio adoption, delivering significant return on investment.
Headcount has grown by 25%, with 100 new Qualio users onboarded in a year - and, as expected, Evan was pleased to see stellar internal engagement with no complaints or resistance to the system.
eClinical is now poised to expand into Europe and beyond, tackling fresh regulations and satisfying new customers with confidence and control.