Replacing paper with cloud-powered digital quality had an instant impact.
Lowell and other Restech department leads could hand off their full-time QMS upkeep tasks to a single Qualio administrator, freeing them to focus on value-add activities.
Fast and easy digital training boosted internal training completion to 100%, allowing Lowell to achieve a perfect ISO 13485 audit with 0 non-conformances.
And Lowell and the quality team can now focus on long-term company initiatives, confident that core QMS actions like document control and compliance are taken care of in the background.
Buoyed by the dramatic success of their Qualio investment, Restech now plan to roll the software out to their San Diego facility, expanding system usage to prepare them for compliant operation in the lucrative European and British medical device markets.
It wasn't just a sales pitch with Qualio. They told us what was going to happen and they executed exactly.
When I didn't know how to do something, Casey made a video to show me.
To me, that's where the value is. We're a partner, and Qualio treats us like partners.
That's probably the rarest of all when you're dealing with software companies in this area.