From product design and testing to deployment and support, quality is a foundation of the StayinFront operation, and clients (including Mondelez, Kellogg's and P&G) demand consistent world-class quality standards.
On top of that, the StayinFront team witnessed a deep market shift for their life science customers triggered by the COVID-19 pandemic: development speed, allocation of resources and evolving go-to-market strategies all forced StayinFront to live up to their name and continuously adapt to maximize customer satisfaction.
With a global customer base and sites in 10 countries, it became evident that the StayinFront team needed an electronic quality system to help them embed and consistently execute seamless, high-quality operations with total visibility across the planet.
In particular, the team needed a mechanism to onboard and train a growing workforce around core compliance demands like information security and corrective actions.
Our life science clients have faced numerous challenges, including the inability to physically see healthcare physicians.
New technologies were required to address this challenge.