While Edgar wasn’t part of the decision-making process that led The Dot to Qualio, he’d worked with other quality management systems in previous roles and was quickly and thoroughly impressed by Qualio.
2. Rapid onboarding
The Dot was able to get up and running on the eQMS quickly thanks to the impressive onboarding support the Qualio team delivered.
“All the support that I’ve gotten from the Qualio team has been extremely helpful,” Edgar notes. “They were there every step of the way to answer every question I had, offering solutions and ways to overcome obstacles. I’m truly thankful because they have been amazing throughout the whole deployment process.”
3. Less IT resources
Due to Qualio’s cloud-based nature, The Dot doesn’t have to invest precious IT resources in making sure software works as it’s supposed to — enabling them to redirect resources into other important areas of operations.
4. Top-notch support
Thanks to The Dot’s decision to invest in Qualio+, the Qualio team essentially acts as Edgar's own support network, providing dedicated help when it’s needed.
As Edgar was starting out with his eQMS, he had some questions about regulatory standards which were quickly answered by the Qualio team.
As The Dot makes further inroads into the healthcare and medical device industries for fulfillment and assembly, the team is confident they have an eQMS that can support their mission at scale and help them pass customer audits with ease.