1. Formalized processes
Qualio gives The Dot a formalized system where they document their processes and manage the organization’s knowledge in one place.
“We can track our processes now and achieve the consistency we need, which brings value to our organization,” Gimenez says. “I don’t have to worry about versions; everything is done automatically.”
2. Rapid onboarding
The Dot was able to get up and running on the eQMS quickly thanks to the impressive onboarding support the Qualio team delivered.
“All the support that I’ve gotten from the Qualio team has been extremely helpful,” Gimenez says. “They were there every step of the way to answer every question I had, offering solutions and ways to overcome obstacles. I’m truly thankful because they have been amazing throughout the whole deployment process.”
3. Less IT resources
Due to Qualio’s cloud-based nature, The Dot doesn’t have to invest precious IT resources in making sure software works as it’s supposed to — enabling them to redirect resources into other important areas of operations.
“There aren’t a lot of IT requirements for the deployment,” Gimenez continues.
4. Top-notch support
Thanks to The Dot’s decision to invest in Qualio Plus, the Qualio team essentially acts as Gimenez’s own team, providing dedicated support when it’s needed.
“I think that’s the most valuable thing,” Gimenez says. “It’s allowed me to deploy an eQMS across an organization in a record amount of time.”
As he was just starting out with the eQMS, he had some questions about regulatory standards, and those questions were quickly answered by the Qualio team.
“They were there 100 percent of the time, offering solutions for the success of our initiative here,” he continues.
5. Ready to scale
As The Dot makes further inroads into the healthcare and medical device industries for fulfillment and assembly, the team is confident they have an eQMS that can support their mission at scale and help them pass customer audits with ease.
“Qualio shows that we are taking quality seriously and investing in quality improvement initiatives,” Gimenez concludes. “We plan to keep growing with Qualio, offering visibility, continuous improvement, and knowledge management to our current and potential customers.”