Qualio or SOLABS?

A balanced eQMS comparison to help you decide





See why our customers prefer us

The lowdown


  • Holistic, integrated eQMS

  • Founded 2012

  • 500+ customers

  • Cloud-based, paperless, market-tested eQMS

  • Supports/simplifies quality and compliance

  • Designed for SMEs

  • Life science focus


  • Modular multi-product 'QM10' eQMS: QS Essentials plus separate 'APPS'

  • Founded 1999

  • 50+ customers

  • Paperless eQMS available in the cloud or on-premise

  • Supports/simplifies quality and compliance

  • Designed for medium-sized companies

  • Life science focus

Features, functionality and usage

Document management

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  • Cloud-based document library with e-signatures, native editing, tagging, templates and review/control workflows

  • Documents edited and collaborated on within the system


  • Document control module allows storage, categorization and control of documents

  • No native editing or collaboration - documents must be downloaded, edited and re-uploaded using other tools like Office. Potential integrity issues if not used correctly

Training management

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  • Train users on eQMS documents and house training records in a digital repository

  • Assessments test understanding

  • Build and cascade Training Plans for proactive team training

  • Optional add-on module for training users on stored documents; Questionmark integration available

  • Assessments test understanding

  • No ability to set pre-requisite training

Quality event management

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  • Fully configurable workflows in a single area for managing any kind of quality event: complaints, CAPAs, change control, deviations, etc.

  • Editable form templates allow bespoke information capture and response within a scalable, malleable eQMS

  • Separate add-on modules for different event types: CAPA, change control, complaints, deviations, investigations, etc.

  • Fixed process workflows with limited configuration

Design controls

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  • Dedicated design control area centralizes and manages all medical device design elements for easy collation of Design History File: ISO 14971 and FMEA risk management, user requirements, open device issues, etc.

  • Pulls design elements automatically from your other testing systems like Jira, Azure DevOps, Asana, Zephyr, Xray or TestRail with plug-and-play API integrations

  • No design control functionality

  • Only specific medical device functionality for complaints and non-conforming material (both modules in development)

Supplier management

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  • Build a configurable database of your supply chain in a dedicated supplier management area

  • Set bespoke policies for manufacturers, service providers, distributors, consultants and more – then use them to enforce supplier requirements and ensure compliance

  • Attach key documents, manage audit details and export Approved Supplier Lists (ASLs) as required

  • No supplier management functionality. CAPA module could be applied as a workaround to fix supplier issues

Audit management

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  • Quality event forms and workflows can be configured to capture and respond to audit data

  • Intuitive system UX and visible metrics make it easy to pinpoint weaknesses and demonstrate compliance to external auditors

  • Dedicated audit management module for routing audit-related actions (planning, prep, response, etc.) internally

  • Fixed flowchart-based process with limited configuration


Equipment management

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  • Quality event forms can be configured to capture and respond to equipment and asset data

  • CAPA module could be configured to capture and respond to equipment and asset data


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  • Rich analytic dashboards for at-a-glance visibility of document, training, event and supplier management activity

  • Dive into visual eQMS data to spot trends, fix bottlenecks and more

  • No native analytic functionality - data can be exported into canned Excel spreadsheets run through SharePoint 'Reports Portal'

  • Limited reports available and manual SharePoint integration required

Ease of use

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  • Designed with natural, intuitive ease of use at the core

  • Clean, minimal UX to maximize user engagement and simplify training and onboarding

  • Consistently ranked the easiest eQMS software to set up and use

  • Dated UX with some customer reports of unintuitive functionality and difficulty sourcing information

  • Siloed modular set-up and limited analytics could make cross-system traceability more difficult

Implementation & validation

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  • Industry supplier guided by the latest FDA and GAMP computerized system assurance (CSA) guidelines for a rapid, least burdensome validation approach for customers

  • Validation document pack provides all objective functional evidence of system suitability. Customers need only perform extra software testing if they feel it’s risk-appropriate

  • Average implementation time frame: 60 days

  • Uses outdated IQ- and OQ-based computerized system validation (CSV) pack now superseded by latest best practice

  • More modules = longer implementation time


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  • Designed to seamlessly connect to your other business-critical tools. Keeps your teams in their familiar, specialized systems while the eQMS absorbs real-time data from them

  • Plug-and-play API integrations with Salesforce, Jira, Zephyr, Xray, Azure DevOps, Asana, TestRail and ComplianceWire, with NetSuite integration on the way

  • Office integration needed for document creation and updates

  • Questionmark integration for training


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  • Designed to ‘grow with you’ and guide your business up the quality maturity curve to marketization and beyond

  • Flexible, configurable make-up makes tweaking processes, adding new users and scaling up the eQMS quick and easy

  • Unlimited free basic document and training access turns Qualio into a business-wide quality tool

  • Designed for more established companies already at medium size

  • Less modern UI may impede wider adoption, fixed structure could affect long-term scalability

  • Modular structure could allow expansion into new system areas as required

Customer support

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  • Commits to a long-term partnership with customers. Customer success managers, plus high-touch 24/7 support from team members in the US and EMEA with live chat and Help Center

  • Qualio+ package provides targeted QA expert support and pre-built standard-specific system templates to accelerate compliance

  • High marks from customers for responsiveness, level of support, and general satisfaction

  • Product and technical support from US and Canada offices

  • No pre-built QMS documentation templates provided, no additional quality and compliance support

  • Positive reviews from customers for fast support and openness to product suggestions

Choose Qualio if you:

  • Need dedicated design control, analytics and supplier functionality

  • Want a flexible, scalable system that grows with you and is built for ease of use

  • Want to integrate your eQMS with multiple tools like CRM and design platforms

  • Want connected eQMS processes, like event management, run from a single area

Choose SOLABS if you:

  • Need dedicated audit management and lab investigation modules

  • Want a more fixed eQMS with set flowchart processes

  • Don't need system integrations beyond Office and Questionmark

  • Want a modular building-block system to build up over time