Qualio or BizzMine? eQMS comparison

The lowdown

Holistic, integrated eQMS
Founded 2012
500+ customers
Cloud-based, paperless eQMS
Supports/simplifies quality and compliance
Designed for SMEs
Life science focus

Provides both eQMS and Vario HSE platforms
Founded 1995
1000+ customers
Cloud-based or on-premise quality platform
Supports/simplifies quality and compliance
Size-agnostic
Industry-agnostic

Features, functionality and usage

Document management

Cloud-based document library with e-signatures, native editing, tagging, templates and review/control workflows
Documents viewed, edited and collaborated on within the system

Document control module allows storage, categorization and control of documents with compliant e-signatures, version control, approval prompts and so on
No native document viewing, editing or collaboration - documents must be downloaded, read and edited outside the system
Some customers report unintuitive ID-based search

Training management


Train users on eQMS documents and house training records in a digital repository Prompts, reminders and assessments keep training moving and prove competence Build and cascade Training Plans for proactive team training	Build training forms and record completed training in a digital database Assign assessments and automate reminders for trainees View color-coded training matrices to spot and fix competency gaps

Quality event management


Fully configurable workflows in a single area for managing any kind of quality event: complaints, CAPAs, change control, deviations, etc. Editable form templates allow bespoke information capture and response within a scalable, malleable eQMS	Separate system areas for management of CAPAs, complaints, calibrations and change control Configurable workflows, but some customer reports of difficulty building and running them

Design controls


Dedicated design control area centralizes and manages all medical device design elements for easy collation of Design History File: ISO 14971 and FMEA risk management, user requirements, open device issues, etc. Pulls design elements automatically from your other testing systems like Jira, Azure DevOps, Asana, Zephyr, Xray or TestRail with plug-and-play API integrations	No design control functionality Not specifically designed for medical device companies

Supplier management


Build a configurable database of your supply chain in a dedicated supplier management area Set bespoke policies for manufacturers, service providers, distributors, consultants and more – then use them to enforce supplier requirements and ensure compliance Attach key documents, manage audit details and export Approved Supplier Lists (ASLs) as required	Schedule supplier reviews, raise complaints and build SCARs from a dedicated supplier library

Audit management

Quality event forms and workflows can be configured to capture and respond to audit data
Attach any kind of file format to audit reports
Trigger corresponding event workflows to respond to findings instantly

Audit module allows construction of forms for data capture
Attach scanned reports and images of findings
Build associated CAPA events for follow-up

Analytics


Rich analytic dashboards for at-a-glance visibility of document, training, event and supplier management activity Dive into visual eQMS data to spot trends, fix bottlenecks and more	Solid analytic functionality - build charts to capture and track system data Some customer reports of difficulty manipulating and analyzing data; some still opting for export to Excel

Health, safety and environment

eQMS only: no dedicated HSE functionality
Events forms and workflows could be configured to manage HSE elements like incidents, risks and substances

Separate and non-integrated VARIO platform provides dedicated HSE management functionality
Modules for incidents, inspections, substances, risks and materials

Ease of use


Designed with natural, intuitive ease of use at the core Clean, minimal UX to maximize user engagement and simplify training and onboarding Consistently ranked the easiest eQMS software to set up and use Only available in English	Slightly complicated but generally strong UX with good customer feedback Strong emphasis on mobile usage and creation of different system 'environments' for different teams and departments Some customers report difficulty building and managing workflows, and accessing documents Multilingual options

Implementation & validation

Industry supplier guided by the latest FDA and GAMP computerized system assurance (CSA) guidelines for a rapid, least burdensome validation approach for customers
Validation document pack provides all objective functional evidence of system suitability. Customers need only perform extra software testing if they feel it’s risk-appropriate
Average implementation time frame: 60 days

Provides validation documentation pack of system functionality to help customers focus only on higher-risk configurations and system applications
Customer reviews suggest generally quick and easy onboarding and set-up

Ecosystem


Designed to seamlessly connect to your other business-critical tools. Keeps your teams in their familiar, specialized systems while the eQMS absorbs real-time data from them Plug-and-play API integrations with Salesforce, Jira, Zephyr, Xray, Azure DevOps, Asana, TestRail and ComplianceWire, with NetSuite integration on the way	ERP and CRM integrations possible to pull data into the system No other integrations out-of-the-box, but API allows custom integrations to be pursued

Scalability


Designed to ‘grow with you’ and guide your business up the quality maturity curve to marketization and beyond Flexible, configurable make-up makes tweaking processes, adding new users and scaling up the eQMS quick and easy Unlimited free basic document and training access turns Qualio into a business-wide quality tool	Highly configurable workflow-based system allows the platform to scale with you Modular structure could allow expansion into new system areas as required, but with additional user costs

Customer support


Commits to a long-term partnership with customers. Customer success managers, plus high-touch 24/7 support from team members in the US and EMEA with live chat and Help Center Qualio+ package provides targeted QA expert support and pre-built standard-specific system templates to accelerate compliance High marks from customers for responsiveness, level of support, and general satisfaction	Support Portal and responsive support team from a series of international locations No pre-built QMS documentation templates provided, no additional quality and compliance support Generally good customer feedback about strength and speed of support

Choose Qualio if you:

Are a growing life science company and want industry-tailored eQMS functionality (like design controls) to match
Want a flexible eQMS to tailor to your exact business needs, with pre-built quality document templates available
Want to integrate your eQMS with multiple tools like CRM and design platforms
Want the easiest to use, most scalable cloud eQMS on the market

Choose BizzMine if you:

Aren't a life science start-up or scale-up
Want a HSE platform alongside your eQMS
Need a multilingual or non-English quality platform
Want an on-premise platform